{"id":7584,"date":"2024-12-19T09:17:56","date_gmt":"2024-12-19T08:17:56","guid":{"rendered":"https:\/\/carp-sounder.com\/warranty\/"},"modified":"2026-06-19T12:55:18","modified_gmt":"2026-06-19T10:55:18","slug":"warranty","status":"publish","type":"page","link":"https:\/\/carp-sounder.com\/en\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We offer a 3-year manufacturer&#8217;s warranty on all our products. This warranty covers defects in materials and workmanship that may occur during normal use. If you notice a problem with your product within the warranty period, you can, of course, return it to us, and we\u2019ll take care of the repair or replacement.  <\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Warranty Terms and Conditions<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">We provide a warranty on all of our devices, subject to the following conditions:<\/p>\n\n<h3 class=\"wp-block-heading\">1. Warranty <strong>Period<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">The warranty for the Carp-Sounder device is valid for <strong>3 years<\/strong> from the date of purchase. The warranty period begins on the date of purchase and is transferable to the original purchaser of the product. <\/p>\n\n<h3 class=\"wp-block-heading\">2. <strong>Scope of the Warranty<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Under this warranty, we agree to repair or replace the device free of charge if it becomes inoperable within the warranty period due to a defect in materials or workmanship. The warranty covers: <\/p>\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li><strong>Defects in material quality<\/strong><\/li>\n\n\n\n<li><strong>Processing Error<\/strong><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n<h3 class=\"wp-block-heading\">3. <strong>Damages Not Covered<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">The warranty does not cover damage caused by the following:<\/p>\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li><strong>Improper handling<\/strong> or <strong>misuse<\/strong> of the device (e.g., impacts, liquid damage, or improper power supply)<\/li>\n\n\n\n<li><strong>Normal wear and tear<\/strong> on components such as buttons, ports, or batteries<\/li>\n\n\n\n<li><strong>Unauthorized repairs<\/strong> or modifications to the device<\/li>\n\n\n\n<li><strong>Consumable parts<\/strong> such as batteries, provided there are no defects in materials or workmanship<\/li>\n\n\n\n<li><strong>Damage caused by external factors<\/strong> such as lightning strikes, power surges, or natural disasters<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n<h3 class=\"wp-block-heading\">4. <strong>Warranty Claims and Procedures<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">To file a warranty claim, please send:<\/p>\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>The <strong>receipt<\/strong> or <strong>invoice number<\/strong> as proof of the purchase date<\/li>\n\n\n\n<li>A detailed <strong>description of the problem<\/strong> and, if possible, photos of the defective device<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\">Submit the device via our <strong><a href=\"https:\/\/carp-sounder.com\/en\/repair-form\/\" data-type=\"page\" data-id=\"418\">online repair form<\/a><\/strong> . We\u2019ll check the repair status and let you know the next steps. <\/p>\n\n<h3 class=\"wp-block-heading\">5. <strong>Repair or Replacement<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">If the device cannot be repaired, we will offer you a <strong>replacement<\/strong> (equivalent or comparable, as applicable).<\/p>\n\n<h3 class=\"wp-block-heading\">6. <strong>Transfer of the Warranty<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">The warranty applies exclusively to the original purchaser and is not transferable to third parties, unless otherwise expressly agreed.<\/p>\n\n<h3 class=\"wp-block-heading\">7. <strong>Other Rights<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">The warranty terms do not limit your statutory rights. They grant you rights in addition to your statutory warranty claims, which apply in the event of product defects during the warranty period. <\/p>\n\n<h3 class=\"wp-block-heading\">8. <strong>Disclaimer of Warranty<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">The warranty is void if the device has been repaired by a third party or if the product has undergone any modification not authorized by us.<\/p>\n\n<h3 class=\"wp-block-heading\">9. <strong>Contact Information<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">For warranty inquiries, returns, or repairs, please contact our <strong><a href=\"https:\/\/carp-sounder.com\/en\/contact-form\/\" data-type=\"page\" data-id=\"530\">customer service<\/a><\/strong> or use the<strong><a href=\"https:\/\/carp-sounder.com\/en\/repair-form\/\" data-type=\"page\" data-id=\"418\"> online repair form<\/a><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We&#8217;re happy to help you troubleshoot any issues and ensure that your device continues to work properly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We offer a 3-year manufacturer&#8217;s warranty on all our products. This warranty covers defects in materials and workmanship that may occur during normal use. If you notice a problem with your product within the warranty period, you can, of course, return it to us, and we\u2019ll take care of the repair or replacement. Warranty Terms [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7584","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/carp-sounder.com\/en\/wp-json\/wp\/v2\/pages\/7584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carp-sounder.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carp-sounder.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carp-sounder.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carp-sounder.com\/en\/wp-json\/wp\/v2\/comments?post=7584"}],"version-history":[{"count":1,"href":"https:\/\/carp-sounder.com\/en\/wp-json\/wp\/v2\/pages\/7584\/revisions"}],"predecessor-version":[{"id":7585,"href":"https:\/\/carp-sounder.com\/en\/wp-json\/wp\/v2\/pages\/7584\/revisions\/7585"}],"wp:attachment":[{"href":"https:\/\/carp-sounder.com\/en\/wp-json\/wp\/v2\/media?parent=7584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}